Kayla is truly a specialist. She knows her job inside and out. She has answered all questions I have had with professionalism. She is very good at making my adjustments and has a very good understanding of what is needed to improve my hearing. I would recommend AccuQuest and Kayla for the improvement of a person's hearing problem without hesitation. Grading her from 0 to 100, I give Kayla a 100+!