Front Office / Patient Services Coordinator

Description

A leader in the hearing health care industry, has an excellent opportunity for a compassionate individual committed to enhancing overall patient care. As a Patient Service Coordinator you will be the first point of contact for our patients. It is imperative that our service coordinators reflect our company values by delivering the highest quality of patient care. If you have excellent customer service and organizational skills, and are looking for advancement opportunities, please contact us today!

Responsibilities

• Managing all aspects of patient's hearing health care

• Effectively determine and communicate patient concerns and expectations

• Scheduling patient appointments and completing confirmations

• Responding to inquiries from potential customers both on the phone and in office

• Facilitating efficient and timely data entry

• Greeting all patients in a professional manner

• Completing patient check-in accurately

• Copying insurance ID cards and other forms of identification

• Administrative processing and record keeping

• Ensuring that all items have been completed prior to patient check out

• Other office duties related to hearing aid practice as assigned

Requirements

• Successful candidates will be friendly and outgoing, dependable and committed to providing superior customer service

• Exceptional communication skills, both on the phone and in person

• Excellent customer service skills

• Effective in front desk multi-tasking

• Strong organizational and computer skills

• Experience in appointment scheduling and patient interaction is preferred

Desirable Experience

• Guidance counseling, social work, nursing home and assisted living attendants, geratic practice assistants, chiropractic or optometrist reception, pharmacy technicians, health care administration, executive assistants, etc.

To be considered for this position, please complete our two step application process.

Step One: Please call our applicant voice mailbox at (951) 262-2860 and leave a message stating your full name and contact number. Please briefly express your interest in the position and any specific qualifications you would like to highlight.

Step Two: Please apply to this job by emailing your resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Benefit Package Includes:

• Bonus Opportunities

• 401k Employer match

• Paid Time Off, Paid Holidays

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Much More!